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p{max-width:720px;color:var(--executive-muted);margin-left:auto;margin-right:auto;font-size:.98rem;line-height:1.72}.crm-start{background:#fff}.crm-observation-layout{grid-template-columns:minmax(280px,.82fr) minmax(0,1.18fr);align-items:start;gap:clamp(48px,7vw,82px);display:grid}.crm-observation-copy{border-left:3px solid var(--executive-blue);color:var(--executive-muted);gap:18px;padding-left:20px;font-size:.98rem;line-height:1.75;display:grid}.crm-observation-signals{border-top:1px solid #cbd7e2}.crm-observation-signals div{border-bottom:1px solid #cbd7e2;grid-template-columns:190px 1fr;gap:24px;padding:20px 0;display:grid}.crm-observation-signals dt{color:var(--executive-navy);font-family:var(--font-head);font-weight:800}.crm-observation-signals dd{color:var(--executive-muted);font-size:.88rem;line-height:1.55}.crm-delivery{background:var(--executive-surface)}.crm-delivery-timeline{grid-template-columns:repeat(3,1fr);gap:14px;list-style:none;display:grid}.crm-delivery-timeline 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